Highslide and Shadowbox do not work

[lveronese]

Hi, I am running the latest version of PhocaGallery and I'm experiencing a big problem.
When I select for the detailed view one of the Highslide visualization or the Shadowbox, the effect I get when I click on a picture is a blank frame with the graphics that keep spinning and, in the case og highslide, the word "Loading ..." but nothing happens.

The JAK visualizer works, anyway, although I'd like how to increase the size of the JAK window...

Can you help be debug this problem ? What do I have to look at ?

Can this the simptom of a possible Highslide conflict ?

Thanks
Luciano

[billraydrums]

Sometimes that happens to me; it varies site to site. I wonder why?

And this site http://kitchenexpo.com/cms is having problems with the JAK box.

[lveronese]

Sometimes that happens to me; it varies site to site. I wonder why?

And this site http://kitchenexpo.com/cms is having problems with the JAK box.

Yes, you're are right ! I have another site with a similar configuration and in the other the Highslide settings work.

Please, how can we face the troubleshooting of this problem ?

Thanks
Luciano