hi, I can use some help in regard to this issue I experience when trying to access PHOCA GALLERY administrative area " Images" on the back end. I cannot create or update photo galleries. When trying to access images, I get the error below. Some guidance would be greatly appreciated. What can be the cause of this? thanks in anticipation.
All the best.
"Error 500 - Internal server error
An internal server error has occured!
Please try again later"
cannot access images department on the control panel
-
f_vincent
- Phoca Newbie

- Posts: 9
- Joined: 13 Apr 2009, 16:22
- Jan
- Phoca Hero

- Posts: 49297
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact:
Re: cannot access images department on the control panel
Hi, try to enabled debug mode in your joomla and try to see error log on your server to see what can be the problem on your administration site
If you find Phoca extensions useful, please support the project
-
f_vincent
- Phoca Newbie

- Posts: 9
- Joined: 13 Apr 2009, 16:22
Re: cannot access images department on the control panel
thanks Jan, for your support. I realized what the problem was. There was a picture, 2 MB in file size, almost 3000 pixels width that was causing the problem. As soon as I try to publish this picture The Gallery system collapses.
Is there any way to prevent this from happening? I foresee people trying to upload big pictures, attempting to publish them. I have repeated the test with this specific picture and it would always put the Gallery down.
all the best
Fernando
Is there any way to prevent this from happening? I foresee people trying to upload big pictures, attempting to publish them. I have repeated the test with this specific picture and it would always put the Gallery down.
all the best
Fernando
- Jan
- Phoca Hero

- Posts: 49297
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact:
Re: cannot access images department on the control panel
Hi, you can limit the size of the image
If you find Phoca extensions useful, please support the project