After Update 2.5.5 it doesn´t work

Phoca Gallery - image gallery extension
Florix123
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Joined: 08 Aug 2009, 09:46

After Update 2.5.5 it doesn´t work

Post by Florix123 »

Hello,

I used Phoca Gallery 2.5.2 and updated to 2.5.5.
Since then, I can´t see the new pictures on my site. They are on my server but at the website you can see only a frame and a text. The picture is missing.

Can anybody help me?
It would be nice!

Thank you very much
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caro84g
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Re: After Update 2.5.5 it doesn´t work

Post by caro84g »

Hi,

are the thumbnails created correctly? (check you folders with FTP if there is a thumbs folder which contains images)

Regards, Carolien
Please ask your support questions in the forums and not via PM - I delete those PM's
Backup before you do any major change to your website (and test first)
Florix123
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Joined: 08 Aug 2009, 09:46

Re: After Update 2.5.5 it doesn´t work

Post by Florix123 »

Yes, there are thumbnails.

Did I something wrong with the update?
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caro84g
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Re: After Update 2.5.5 it doesn´t work

Post by caro84g »

Hi,

could you check the permissions of the thumbnails and of the thumb folders (they need to be viewable for everyone)

Regards, Carolien
Please ask your support questions in the forums and not via PM - I delete those PM's
Backup before you do any major change to your website (and test first)
Florix123
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 08 Aug 2009, 09:46

Re: After Update 2.5.5 it doesn´t work

Post by Florix123 »

they´ve 755.
So it should work, or?
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caro84g
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Re: After Update 2.5.5 it doesn´t work

Post by caro84g »

Hi,

yes they should work. The thumbnails (images) usually have 644
Please ask your support questions in the forums and not via PM - I delete those PM's
Backup before you do any major change to your website (and test first)
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