Error saving category

[reko]

hi,
i'm getting an error when trying to edit an existing category: "Fehler beim speichern der Phoca Gallery Kategorie(n)" and the changes (eg. change of the category name) is not saved.
since i use the german version i don't know the exact english warning message, but it should be something like "error saving categories".

I upgraded to joomla 1.5.10 (from 1.5.9) and phoca gallery 2.2.3 (i think from 2.1.0) yesterday - maybe this is the reason for the error??

Can somebody help?

/EDIT: same thing for creating galleries (backend) new categories are not created

thanks,
/rk

[caro84g]

Hi,

in 2.2.0 two columns are added to the Phoca gallery tables. It might be possible that those queries weren't executed in your upgrade.

See: https://www.phoca.cz/documents/2-phoca-g ... em-solving

Track 1 - last 2 lines

Regards, Carolien

[reko]

thank you carolien for your reply! yes the two columns where missing and i added them as described (is it right to add them just to the X_phocagallery -table?). but it didn't resolve the problem, it's still the same.

What might the reason (and i forgot to mention this before - sorry): when installing the 2.2.3 version id didn't see the page where you can choose between upgrade and install (the 2 buttons) - i just got a blank screen... so maybe there where some scripts that were not executed???

any suggestions?? i already tried to install it again (after adding the 2 columms) and again got a blank screen..

[caro84g]

Hi,

try to upgrade via FTP, especially if you updated the tables already.

For upgrade via FTP see: https://www.phoca.cz/documents/2-phoca-g ... ca-gallery
(or step 1 till 5 of track 2 in the link I supplied in my previous message)

Regards, Carolien

[reko]

i did that too, but nothing changed, i even got another error while trying to install the ftp-install-file:

in red:
* JInstaller::install: Die Datei „/.../www/tmp/install_49d1d52a17878/install.phocagallery.php” existiert nicht!
* Komponente Installieren: Die PHP-Installationsdatei konnte nicht kopiert werden!

and in blue:
* Installiere Komponente Fehler

and again the buttons for upgrading and installing are not displayed...

i really don't know what could be the reason for this??
does it make sense de-installing the entire component and doing an new installation? (and inserting the existing data back into the database afterwards?)

EDIT: sorry forgot the translation: in red JInstaller::install: The file ... does not exist!
installing component: the PHP-installation file could not be copied!

and in blue: Error installing component


EDIT 2: some more information:
the folder "tmp/install_49d1d52a17878" does not exist, and every time i try to install the com_phocagallery-ftp-install.zip the numbers in the folders name change. when/where should this folder be created??

[caro84g]

Hi,

please ignore the part 'upgrade via joomla installer' and read the part 'upgrade via ftp'.

So unpack the installation package on your pc, and ftp/upload the files to the right folders, mentioned in the link.

Regards, Carolien

[reko]

i did that already - exactly as described in the links

[caro84g]

Hi,

if you uploaded all the files via FTP, and you changed the database, then the upgrade should be succesfull. Could you try to create categories again?

Regards, Carolien

[reko]

thank you for trying to help us, we really appreciate your efforts!

but we're still getting the same error as in my first post: we cannot save categories.

i did add the 2 fields (extlink1, extlink2) to the x_phocagallery table and upload all files via ftp (overwriting the existing ones), and i tryed to install the ftp-install file (but without success, see above).

[caro84g]

i did add the 2 fields (extlink1, extlink2) to the x_phocagallery table and upload all files via ftp (overwriting the existing ones)

To the correct folders I assume

and i tryed to install the ftp-install file (but without success, see above).

You don't need to do that, because the Phoca Gallery menu entry is already available in the backend.

I still don't know why you aren't able to create categories

Regards, Carolien