Multiple Add Problem

[Kordian]

Hello,
I have been using Phoca Gallery for ages, but the Multiple Add option in adding new photos never worked.
Will something be done to activate it?
At the moment I have firefox 83 and pg 4.4.0 on joomla 3.9.24
Whenever I select "multiple add" I get the message that html4/5 is not supported!!!

In the inspector I get an error:
Uncaught TypeError: pgJQ(...).pluploadQueue is not a function
<anonymous> https://xxx/administrator/index.php?opt ... ut=edit:78
jQuery 8
u
fireWith
ready
_
promise
<anonymous>
<anonymous>
<anonymous>

Can please someone solve this issue?
Thank you in advance!

[christine]

Hi,

check under Options > User:



Kind regards
Christine

[Kordian]

Yes, that is why I wrote "html4/5" in my post.
If I set it html4, get the error html4 not supported.
If I set it html5, get the error html5 not supported.

[Jan]

Hi, the message is a common message and in this case it means, that some Javascript error is rendered before the script is executed.

Try to check html source code of your administration and check if jquery library is loaded and if the plupload libraries are loaded (plupload Javascript)

Jan

[Kordian]

Thank you, but I would need some guide how to perform such checks. I am no programmer.

[Kordian]

Does this help?

GEThttps://xxx/media/com_phocagallery/js/plupload/jquery.plupload.queue/css/jquery.plupload.queue.css?aa3ec197aa519eddb63fbe28d347c4c8
[HTTP/1.1 403 Forbidden 191ms]
GEThttps://xxx/media/com_phocagallery/js/plupload/jquery.plupload.queue/jquery.plupload.queue.js?aa3ec197aa519eddb63fbe28d347c4c8
[HTTP/1.1 403 Forbidden 159ms]
GEThttps://xxx/media/com_phocagallery/js/plupload/jquery.plupload.queue/jquery.plupload.queue.js?aa3ec197aa519eddb63fbe28d347c4c8
[HTTP/1.1 403 Forbidden 31ms]

[Jan]

Hi, the question is why the server does not allow accessing this files? Try to copy the link and paste it to url bar of the server, if you get the same: 403 then this is then much a question on server provider or server settings

Jan

[Kordian]

Well, that is one way of seeing it.
Another is that if everything is working correctly and the only problem is the multiple upload of phoca gallery, that somehow the software is written in a way the server recognises it as a threat and blocks it.
Checked the file permissions, everything seems to be ok.

[christine]

Hi,

I have been using Phoca Gallery for ages, but the Multiple Add option in adding new photos never worked.

Never?
As Jan wrote, usually a error 403 belongs to server settings. Ask also your Provider.
In the meantime you could do, check following:

a) Check (backend) under: Info (below it's only an extract of full list):




b) Maybe could help. Install:

https://extensions.joomla.org/extension/jquery-easy/ and active accordingly.

Kind regards
Christine

[Kordian]

Thank you, I am administering the server and do not know what to activate or not. As mentioned, everything is working and the server is more or less protected. Have not found any info concerning allowing phoca files in the htaccess or apache config.
My info looks like it:

Well, wanted to send you a screenshot, but it does not work on this forum. But under "Current" everything is allowed (green symbol).