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Zasilkovna Packeta plugin picking point not saved

Posted: 12 Jan 2026, 13:42
by ranett
Hi,

I am usin the newest version of Packeta plugin, Joomla4. On the front end I can select my pick up point but after submiting the order on control panel I cannot see the selected point. Order details contains the shipping method (Packeta) but pick-up point is empty, the exported xml neither contains it.
What is wrong?

Re: Zasilkovna Packeta plugin picking point not saved

Posted: 13 Jan 2026, 00:45
by Jan
Hi, in orders, in administration, when you set the filtering and filter by shipping methods, then the detailed information should be displayed:

Image

If there is no info and no data in database, hard to say what can be wrong there, some debug needs to be done on the site, of course, it is better when it will run Joomla 5 or Joomla 6 :idea:

Jan

Re: Zasilkovna Packeta plugin picking point not saved

Posted: 14 Jan 2026, 10:33
by John68
Ahoj, mám stejný problém a v objednávkách mi to ani nenabízí ve filtrování dopravy zásilkovnu, všechny ostatní dopravy ano. Joomla 602 Phoca Cart 600. V roce 2024 mi to ještě fungovalo ☺☺☺

Re: Zasilkovna Packeta plugin picking point not saved

Posted: 15 Jan 2026, 10:11
by ranett
Thank you, Jan,
There is no information there:
https://imgur.com/a/BYUjLPl

I try to update to Joomla 5.
BTW I tried the DPD plugin, after I installed and set succesfully everything crached. (I do not need it, I just tried if it is better)

Re: Zasilkovna Packeta plugin picking point not saved

Posted: 15 Jan 2026, 10:31
by ranett
I found that:
https://imgur.com/nYNg1q3

Any idea?