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Joomla 3.10: after clicking on File: blank/white Page

Posted: 17 Sep 2021, 11:44
by ridejong
Hi,

After updating from Joomla 3.10.1 to 3.10.2 I have an issue with phoca Download throwing a blank/white page after selecting the file.
I am using PD 3.2.3.
For some reason the link looks funny.

After a full restore of database and the websapce the error is still there.

Selecting a file generates an error: GET https://www.stemband.com/joomn/index.ph ... an-of-love 503

Please advice.

Re: after clicking on File: blank/white Page

Posted: 17 Sep 2021, 12:28
by christine
Hi ridejong,

Bedankt voor het instellen met een nieuwe thread :wink:

When checking your given link, I come to: https://www.stemband.com/joomn/index.php/members
I see menues: members/home/Join Us/Events/Fotoboek/Zoeken but no menue from PD Downloads?

Groetjes
Christine

Re: Joomla 3.10: after clicking on File: blank/white Page

Posted: 17 Sep 2021, 13:16
by ridejong
No problem.

Your observations are correct. This because the downloads are only accessable as member.
If needed I am able to create a test account but dont what to put it in this thread ;-)

Error message is a bit difficult to read. : ('GET https://www.stemband.com/joomn/index.ph ... an-of-love 503')

Cheers,

Re: Joomla 3.10: after clicking on File: blank/white Page

Posted: 17 Sep 2021, 15:42
by christine
Don't see the Error message. Maybe you can write it here in plain text, maybe to get an idea?

Kind regards
Christine

Re: Joomla 3.10: after clicking on File: blank/white Page

Posted: 17 Sep 2021, 18:42
by ridejong
The error is the html 503 service unavailable error. The complete string below.

url called =

https://www.s temband.com/joomn/index.php/downloads/category/123-caravan-of-love?download=530:caravan-of-love

reponce
GET https://www. stemband.com/joomn/index.php/downloads/category/123-caravan-of-love?download=530:caravan-of-love 503

Re: Joomla 3.10: after clicking on File: blank/white Page

Posted: 17 Sep 2021, 22:43
by Jan
503 says in fact nothing. When you enable debug mode and php error displaying, do you still get the 503 or some specific error website?

Jan

Re: Joomla 3.10: after clicking on File: blank/white Page

Posted: 20 Sep 2021, 13:20
by ridejong
I have debugging on but have not found an error yet. The only thing I noticed is resource unavailble but that does not realy give any additional information. I will keep checking.

Cheers,

Re: Joomla 3.10: after clicking on File: blank/white Page

Posted: 21 Sep 2021, 09:49
by ridejong
Hi, I am not sure what has happend/done or changed accadentaly but phocadownload works fine again ;-) I will try to find out what the issue was.

Cheers,

Re: Joomla 3.10: after clicking on File: blank/white Page

Posted: 21 Sep 2021, 12:17
by christine
ridejong wrote: 21 Sep 2021, 09:49 I will try to find out what the issue was.
That would be fine - Thank you. Maybe browser settings? (I'm using FF).

BTW: "... 503 service unavailable error" > means generally Server/Hoster problem.
A 503 Service Unavailable Error is an HTTP response status code indicating that a server is temporarily unable to handle the request. This may be due to the server being overloaded or down for maintenance.
Kind regards
Christine