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PG stopped creating thumbnails

Posted: 04 Oct 2015, 14:37
by namford
Hi there

I have read the manual and several other posts on this but not found a solution. I think PG has hit a memory limit somewhere and now cannot create any more thumbnails - is there any such memory limit parameter? If yes, please advise where in the settings I can find this.

The symptoms:
When I add new images, PG shows the thumbnail generation screen but in the top-right where it would normally show progress, there is nothing, just the link to "stop TB creation". The result: several of my newly added images do not have thumbnails. Selecting them and clicking "recreate thumbnail" does not solve the problem.

What I have checked:
1. My server space is only 1.66GB out of 4.88GB, so I have space.
1. The TB folder perms are 755
3. The "enable TB creation" setting was YES but keeps automatically changing back to NO. I set it to yes, the next time TB creation is attempted, it reverts to no.
4. the problem is not related to specific images. E.g. if I delete some existing images that have TBs, then try to create TBS for my new images, it works.

So...looks like it is maxing out on a memory setting somewhere... Please can you urgently advise as this is stopping all new images being added to the site.

Thank you!
Natalie

Re: PG stopped creating thumbnails

Posted: 04 Oct 2015, 16:32
by Xelmep
Have you tried this:

Components > Phoca Gallery > Control Panel
Then go to Options (Top Right corner ) and go to Thumbnails tab

Controll there function "Enable Thumbnails Generation" is YES or No
There must be YES

Re: PG stopped creating thumbnails

Posted: 04 Oct 2015, 16:42
by namford
Yes - already done and mentioned this in point 3 above. Thanks.

Re: PG stopped creating thumbnails

Posted: 04 Oct 2015, 23:05
by Jan
Hi, I don't understand the 3. Phoca Gallery does not have any mechanism, which disables the thumbnail creation, this can be only disabled when user clicks on the link to disable it :idea:

Jan

Re: PG stopped creating thumbnails

Posted: 07 Oct 2015, 20:53
by namford
Hi Jan

Thanks for your reply. I have seen on older threads that when PG encounters an error creating thumbnails, it disables thumbnail creation. I believe this is what is happening here. Is it clear now?

Thanks
Natalie

Re: PG stopped creating thumbnails

Posted: 13 Oct 2015, 15:30
by Jan
Hi, I don't know this function, it only displays you a link where you can stop it, but I think, there is no automatically function for this :idea:

Jan

Re: PG stopped creating thumbnails

Posted: 19 Oct 2015, 22:57
by namford
OK, its a long time ago (2007), but you posted this behaviour exists on this thread: viewtopic.php?f=1&t=4829#p22649