PG stopped creating thumbnails
Posted: 04 Oct 2015, 14:37
Hi there
I have read the manual and several other posts on this but not found a solution. I think PG has hit a memory limit somewhere and now cannot create any more thumbnails - is there any such memory limit parameter? If yes, please advise where in the settings I can find this.
The symptoms:
When I add new images, PG shows the thumbnail generation screen but in the top-right where it would normally show progress, there is nothing, just the link to "stop TB creation". The result: several of my newly added images do not have thumbnails. Selecting them and clicking "recreate thumbnail" does not solve the problem.
What I have checked:
1. My server space is only 1.66GB out of 4.88GB, so I have space.
1. The TB folder perms are 755
3. The "enable TB creation" setting was YES but keeps automatically changing back to NO. I set it to yes, the next time TB creation is attempted, it reverts to no.
4. the problem is not related to specific images. E.g. if I delete some existing images that have TBs, then try to create TBS for my new images, it works.
So...looks like it is maxing out on a memory setting somewhere... Please can you urgently advise as this is stopping all new images being added to the site.
Thank you!
Natalie
I have read the manual and several other posts on this but not found a solution. I think PG has hit a memory limit somewhere and now cannot create any more thumbnails - is there any such memory limit parameter? If yes, please advise where in the settings I can find this.
The symptoms:
When I add new images, PG shows the thumbnail generation screen but in the top-right where it would normally show progress, there is nothing, just the link to "stop TB creation". The result: several of my newly added images do not have thumbnails. Selecting them and clicking "recreate thumbnail" does not solve the problem.
What I have checked:
1. My server space is only 1.66GB out of 4.88GB, so I have space.
1. The TB folder perms are 755
3. The "enable TB creation" setting was YES but keeps automatically changing back to NO. I set it to yes, the next time TB creation is attempted, it reverts to no.
4. the problem is not related to specific images. E.g. if I delete some existing images that have TBs, then try to create TBS for my new images, it works.
So...looks like it is maxing out on a memory setting somewhere... Please can you urgently advise as this is stopping all new images being added to the site.
Thank you!
Natalie