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Re: Import Regions

Posted: 22 Aug 2026, 14:33
by Breizh
It's odd the region error says no countries have been imported. They have. It is like "regions" is not properly connecting to "countries". It's not seeing them.

Yet I am alone with this problem?

Re: Import Regions

Posted: 28 Aug 2026, 13:52
by Jan
Hi, testing now on new install instance, everything is OK for me. First I import countries, then regions and everything is OK :idea:

Are the countries listed in your backend?

Re: Import Regions

Posted: 02 Sep 2026, 22:42
by Breizh
I still have the problem. I have tried debugging but can not find any errors, which does not help.

The only warning I have, from Joomla itself, is that "the PHP temporary folder is not set". However, this causes no issues elsewhere, updates etc work fine.

Php version 8.4

Countries import no problem; they are showing in the back end and they are in the database.

Import regions = "Seems like countries have not been imported yet. Please import countries first"

Re: Import Regions

Posted: 03 Sep 2026, 16:13
by Jan
Hi, yes, temp folder has no influence on this, this is pure database operation.

When you import the countries, are they displayed in database, are there 250 items in country table?

Jan

Re: Import Regions

Posted: 23 Sep 2026, 23:21
by Breizh
I have trimmed the countries, but they are in the database....

https://imgur.com/a/mm3gESI

Re: Import Regions

Posted: 27 Sep 2026, 20:06
by Jan
Hi, what do you mean with trimmed? When you import regions, all countries must be there.

Jan

Re: Import Regions

Posted: 28 Sep 2026, 10:02
by Slava
Hi
Delete all regions and countries.
Import all countries and regions.
Delete unnecessary regions.
Delete unnecessary countries.

Re: Import Regions

Posted: 28 Sep 2026, 18:23
by Breizh
OK Slava. That worked !