Hello,
Sorry to bring you a problem but I have run out of brainpower on this one.
During the payment process (paypal plugin) the site goes first to:
domain.tld/component/phocacart/payment
Then is forwarded to Paypal ok.
(For testing) I cancel the order and am returned to:
domain.tld/component/phocacart/info
The problem is these pages are shown with the Gantry 5 homepage layout (which has slideshows, photos and other content). I'm sure I used to be able to send them to a custom page just showing the page contents of the order process.
I have tried to set up menu items and url redirects, neither of which work (the redirect did work but with blank contents)
The Joomla template default is set to the Gantry 5 default outline which is blank with only 'page content'
As the url it is going to is '/component/phocacart/...' I cannot set up menus for that.
What am I missing? :D
The system is:
Joomla 5.4.0
PHP 8.4.14
Phoca Cart 5.2.2
Gantry 5.5.25
Many thanks
Nigel
'info' page after order
- Jan
- Phoca Hero

- Posts: 49111
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact:
Re: 'info' page after order
Hi, /component/phocacart/ always means, that the menu link to Phoca Cart was not found. Did you create the menu link to Phoca Cart - best to categories view? So all other parts can get this menu link?
Jan
Jan
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HitReset
- Phoca Newbie

- Posts: 2
- Joined: 12 Nov 2025, 12:46
Re: 'info' page after order
Hi Jan,
Thank you for your reply.
Yes, I had already a visible & public menu item for 'Category View (Product list layout)'
(index.php?option=com_phocacart&view=category&id=1) - to Default template
When I saw the Info page showing on the 'homepage' layout, I also added a hidden menu item for 'Checkout Layout' (index.php?option=com_phocacart&view=checkout) - to Default template, but still did not follow to template.
Now I have added the menu item as you suggest, ''Categories View (Category list layout - default view)'
(index.php?option=com_phocacart&view=categories) and the Info page is following the chosen template as expected.
Even if menu item is hidden, all is good.
(URL is now showing as 'domain.tld/categories/info' as the menu was put as no parent item)
Thank you very much for your help with this 👍
Thank you for your reply.
Yes, I had already a visible & public menu item for 'Category View (Product list layout)'
(index.php?option=com_phocacart&view=category&id=1) - to Default template
When I saw the Info page showing on the 'homepage' layout, I also added a hidden menu item for 'Checkout Layout' (index.php?option=com_phocacart&view=checkout) - to Default template, but still did not follow to template.
Now I have added the menu item as you suggest, ''Categories View (Category list layout - default view)'
(index.php?option=com_phocacart&view=categories) and the Info page is following the chosen template as expected.
Even if menu item is hidden, all is good.
(URL is now showing as 'domain.tld/categories/info' as the menu was put as no parent item)
Thank you very much for your help with this 👍
- Jan
- Phoca Hero

- Posts: 49111
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact: